Nokia 6190 - 10. Technical Information

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NOKIA One-Year Limited Warranty

Nokia Mobile Phones, Inc. (“NMP”) warrants that this cellular
phone (“Product”) is free from defects in material and
workmanship that result in Product failure during normal
usage, according to the following terms and conditions:

1. The limited warranty for the Product extends for ONE (1)
year beginning on the date of the purchase of the Product.

2. The limited warranty extends to the original purchaser of the
Product (“Consumer”) and is not assignable or transferable to
any subsequent purchaser/end-user.

3. The limited warranty extends only to Consumers who
purchase the Product in the United States.

4. During the limited warranty period, NMP will repair, or
replace, at NMP's option, any defective parts, or any parts
that will not properly operate for their intended use with new
or factory rebuilt replacement items if such repair or
replacement is needed because of product malfunction or
failure during normal usage. No charge will be made to the
Consumer for any such parts. NMP will also pay for the labor
charges incurred by NMP in repairing or replacing the
defective parts. The limited warranty does not cover defects in
appearance, cosmetic, decorative or structural items,
including framing, and any non-operative parts. NMP's limit of
liability under the limited warranty shall be the actual cash
value of the Product at the time the Consumer returns the
Product for repair, determined by the price paid by the
Consumer for the Product less a reasonable amount for
usage. NMP shall not be liable for any other losses or
damages. These remedies are the Consumer’s exclusive
remedies for breach of warranty.

5. Upon request from NMP, the Consumer must prove the
date of the original purchase of the Product by a dated bill of
sale or dated itemized receipt.

6. The Consumer shall bear the cost of shipping the Product
to NMP in Melbourne, Florida. NMP shall bear the cost of
shipping the Product back to the Consumer after the
completion of service under this limited warranty.

7. The Consumer shall have no coverage or benefits under this
limited warranty if any of the following conditions are applicable:

a) The Product has been subject to abnormal use, abnormal
conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized
connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which
are not the fault of NMP, including damage caused by
shipping.

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b) The Product has been damaged from external causes such
as collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft,
blown fuse, or improper use of any electrical source, or
damage caused by the connection to other products not
recommended for interconnection by NMP.

c) NMP was not advised by the Consumer in writing of the
alleged defect or malfunction of the Product within fourteen
(14) days after the expiration of the applicable limited warranty
period.

d) The Product serial number plate or the accessory data code
has been removed, defaced or altered.

e) The defect or damage was caused by the defective function
of the cellular system or by inadequate signal reception by the
external antenna.

8. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:

a) The Consumer shall return the Product to the place of
purchase for repair or replacement processing.

b) If “a” is not convenient because of distance (more than 50
miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:

Nokia Mobile Phones, Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL. 32901

c) The Consumer shall include a return address, daytime
phone number and/or fax number, complete description of the
problem, proof of purchase and service agreement (if
applicable). Expenses related to removing the Product from
an installation are not covered under this limited warranty.

d) The Consumer will be billed for any parts or labor charges
not covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.

e) NMP will repair or authorize the repair of the Product under
the limited warranty within 30 days after receipt of the Product
by NMP or an NMP authorized service center. If NMP cannot
perform repair covered under this limited warranty within 30
days, or after a reasonable number of attempts to repair the
same defect, NMP at its option, will provide a replacement
Product or refund the purchase price of the Product less a
reasonable amount for usage.

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f) If the Product is returned to NMP during the limited warranty
period, but the problem with the Product is not covered under
the terms and conditions of this limited warranty, the
Consumer will be notified and given an estimate of the
charges the Consumer must pay to have the Product repaired,
with all shipping charges billed to the Consumer. If the
estimate is refused, the Product will be returned freight collect.
If the Product is returned to NMP after the expiration of the
limited warranty period, NMP's normal service policies shall
apply and the Consumer will be responsible for all shipping
charges.

9. The Product consists of newly assembled equipment that
may contain used components that have been reprocessed to
allow machine compliance with Product performance and
reliability specifications.

10. ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR
FITNESS FOR A PARTICULAR PURPOSE OR USE, SHALL
BE LIMITED TO THE DURATION OF THE FOREGOING
LIMITED WRITTEN WARRANTY. OTHERWISE, THE
FOREGOING LIMITED WARRANTY IS THE CONSUMER'S
SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED. NMP SHALL
NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO, LOSS OF ANTICIPATED BENEFITS OR
PROFITS, LOSS OF SAVINGS OR REVENUE, PUNITIVE
DAMAGES, LOSS OF USE OF THE PRODUCT OR ANY
ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF
ANY SUBSTITUTE EQUIPMENT OR FACILITIES,
DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY,
RESULTING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM BREACH OF THE
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE
THEORY, EVEN IF NMP KNEW OF THE LIKELIHOOD OF
SUCH DAMAGES. NMP SHALL NOT BE LIABLE FOR DELAY
IN RENDERING SERVICE UNDER THE LIMITED WARRANTY,
OR LOSS OF USE DURING THE PERIOD THAT THE
PRODUCT IS BEING REPAIRED.

11. Some states do not allow limitation of how long an implied
warranty lasts, so the above one-year warranty limitation may
not apply to you (the Consumer). Some states do not allow the
exclusion or limitation of incidental and consequential
damages, so certain of the above limitations or exclusions
may not apply to you (the Consumer). This limited warranty
gives the Consumer specific legal rights and the Consumer
may also have other rights which vary from state to state.

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12. NMP neither assumes nor authorizes any authorized
service center or any other person or entity to assume for it
any other obligation or liability beyond that which is expressly
provided for in this limited warranty including the provider or
seller of any extended warranty or service agreement.

13. This is the entire warranty between NMP and the
Consumer, and supersedes all prior and contemporaneous
agreements or understandings, oral or written, and all
communications relating to the Product, and no
representation, promise or condition not contained herein shall
modify these terms.

14. This limited warranty allocates the risk of failure of the
Product between the Consumer and NMP. The allocation is
recognized by the Consumer and is reflected in the purchase
price of the Product.

15. Any action or lawsuit for breach of warranty must be
commenced within eighteen (18) months following delivery of
the Product.

16. Questions concerning this limited warranty may be
directed to:

Customer Service, USA
Nokia Mobile Phones
7725 Woodland Center Boulevard, Suite #150
Tampa, FL 33614
Telephone: 1-888-NOKIA2U (1-888-665-4228)
Facsimile: (813) 249-9619
TTY Users: 1-800-24NOKIA (1-800-246-6542)

17. The limited warranty period for NMP supplied attachments
and accessories is specifically defined within their own
warranty cards and packaging.

©Nokia is a registered trademark of Nokia Corporation.

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Para obtener un manual del usuario en español favor
de llamar o enviar un fax al teléfono 1-888-NOKIA2U
(1-888-665-4228), fax 813-249-9619.

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